Privacy Policy


ENGO LLC - Engo Voice Touch Panel (Microsoft Store Application) - PRIVACY POLICY

ENGO LLC (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our product.

I. INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes metadata acquired through the API of the Crestron control system and Sonos player. Personal Information includes IP address or host names for your Crestron control system and Sonos player, and authentication token for API access for your Crestron control system.

1. Information collected via Technology

All metadata collected and stored from the control system and sonos player is encrypted and stored on the device only. We do not store your data on our servers.

2. Information collected from User Input

All user collected data is encrypted and stored on the local device. We do not store your data on our servers. All sensitive information including IP Addresses, Host Names, AuthenticationTokens are visually protected in the user interface with a password mask and not visible to the user.



3. Voice Recognition

Our voice recognition implementation does not communicate with any external servers. All voice recognition processing takes place on the local hardware only. The application compiles a list of voice commands based on the metadata from your control system and media player. The application then listens for these commands then interacts with the control system or media player accordingly. We do not send your voice data to any external location. Your voice data is only used to match key phrases on the local device only.

II. HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent.



Non-Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Non-Personal Information with third parties without your consent.



III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. The profile data you enter into the application and metadata is encrypted and stored on your device, not on a 3rd party server.

However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our software, you acknowledge that you understand and agree to assume these risks.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us.

V. LINKS TO OTHER WEBSITES

As part of the product, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VI. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

VII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to privacy@engo.com Last Updated: This Privacy Policy was last updated on November 17th 2020.